Training & Support

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Support & Online TrainingOnline training is provided both at the Administrator level and at the Agent User level for your travel agency. The training illustrates how to use the customer relationship management system and is divided into easy chapters so that the user can complete the entire training or repeat chapters if they so choose.

Your travel agency will be assigned an agency code which will give access to Pro File Client Care. The Agency Administrator will then upload your travel agency’s logo, add the list of travel agents and their passwords, add the agency’s list of suppliers, and upload the existing client list.

The agent user training is quick and easy and allows a travel agent to be fully functional in a day. User support is provided via phone and email.

Online Training

In order to better facilitate learning we have created a series of online demos or tutorials to provide the right training for your agency 24/7.

We have used the same kind of demo to give you a tour of the Profile Client Care Customer Relationship Management system. Please go to the demo page to take a tour. Please feel free to contact us with any questions you might have.

Call Us

Toll Free: 1-888-701-6406
Fax: 604-705-0651



Pro File Client Care is designed by travel agents for travel agents.

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“ProFile Client is a great tool for our agents to quickly find updated sales, bookings, client and supplier information from anywhere via the internet. Best of all, it makes working out commissions easy to do.”

Janet Flegel - owner of Celebration Travel

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